Privacy Policy

Privacy Policy
Last updated: July 18, 2025

CleverCubes (“we”, “our”, or “us”) operates this website and online store, which includes all related content, features, products, tools, and services (collectively, the “Services”). This Privacy Policy explains how we collect, use, and share your personal information when you visit, interact with, or make a purchase from CleverCubes.

By using our Services, you agree to the collection and use of your information as described below.

1. What Information We Collect

We collect personal information to help us provide and improve the CleverCubes experience. This includes:

  • Contact details: Name, email, phone number, billing/shipping addresses
  • Payment information: Payment method, billing info, transaction history
  • Account info: Login details, settings, saved preferences
  • Order activity: Items browsed, added to cart, purchased, returned, or reviewed
  • Customer support: Messages or emails you send to us
  • Device & usage data: IP address, browser type, interactions with the website

2. How We Collect It

We collect personal information:

  • Directly from you (e.g., when you place an order or email us)
  • Automatically through your use of our website (via cookies and tracking tools)
  • From third parties like Shopify (our e-commerce platform), payment processors, or advertising partners

3. How We Use Your Information

We use your data to:

  • Fulfil and deliver your orders
  • Provide customer support
  • Personalise your shopping experience
  • Send you updates or offers (you can opt out anytime)
  • Prevent fraud and maintain a secure website
  • Comply with legal obligations

4. How We Share Your Information

We may share your personal information with:

  • Shopify, our e-commerce provider, to power our store
  • Service providers, such as payment processors, couriers, and email marketing tools
  • Marketing partners, to show relevant ads (where permitted by law)
  • Authorities, if required by law or for legal proceedings
  • Other parties, with your explicit consent

5. Shopify & Third Parties

CleverCubes is hosted on Shopify. Your information is stored and processed by Shopify to provide our Services.
You can learn more about Shopify’s privacy practices here: Shopify Privacy Policy

6. Your Rights

Depending on where you live, you may have rights to:

  • Access or request a copy of your data
  • Correct inaccurate information
  • Delete your information
  • Opt out of marketing communications
  • Restrict or object to how we use your data
  • Withdraw consent at any time (where applicable)

To exercise any of these rights, email us at support@clevercubes.shop. We may verify your identity before processing your request.

7. Children’s Privacy

CleverCubes does not knowingly collect personal data from children under the age of 16. If you’re a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

8. Data Security & Retention

We take reasonable steps to secure your data. However, no method is 100% secure. We retain personal data only as long as necessary to fulfil your order, provide Services, or comply with legal obligations.

9. International Transfers

We may transfer and store your information outside your country of residence. If you're in the UK or EU, we rely on legal safeguards such as Standard Contractual Clauses for these transfers.

10. Updates to This Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last updated” date will reflect the most recent version.

11. Contact Us

If you have any questions, concerns, or requests about this policy or your data, please reach out:

Email: support@clevercubes.shop
Customer Support Hours:
Mon–Fri: 9:00 AM – 5:00 PM
Sat: 9:00 AM – 1:00 PM